Fuji Doctor Village FDV Community — User Manual

Website address (URL)
https://fdv-community.shimpinomori.net

What this manual is for
This guide is written so that anyone can follow it step by step—from signing up to posting and expressing interest—even if you are not used to computers or smartphones.
You can switch the screen language between Japanese and English (use Language at the top of the page).

Important information
- This site is a free mutual-aid space for village residents. There is no fee to use the site and no matching commission.
- The operators are not a party to any private arrangement and do not handle money between people.
- Member features (listings and contacts) are for approved residents who live in the village.
- Rides / carpool are a separate site with separate accounts.

Table of Contents

Part 1 — For all users

1. What you can do on this site
2. Opening the site (smartphone and computer)
3. About email (please read this)
4. First-time users: from sign-up to getting started
5. Logging in
6. If you forget your password
7. How the screen is laid out (menus)
8. Setting up your profile
9. Types of services
10. Browsing and creating listings
11. Expressing interest and contacting someone
12. Rides (carpool) link
13. When you need help

Part 2 — For staff

A. Staff roles B. Handling residents waiting for approval C. Staff checklist

Part 1 — For all users

1. What you can do on this site

The basic flow (4 steps)

1. Sign up → verify email → wait for staff approval
   
2. Complete your profile (contact details, optional map pin)
   
3. Browse listings or post a request / offer
   
4. After interest, call or meet to agree the details

The site only provides the place. Agreements are between residents.

2. Opening the site (smartphone and computer)

From a computer

1. Open an internet browser (Chrome, Edge, Safari, or similar).
   
2. In the address bar at the top, type this and press Enter:
   https://fdv-community.shimpinomori.net
   
3. If the welcome page appears, you are done.

From a smartphone

1. Use your camera or a QR code reader app to scan the QR code distributed in the village.
   (There is also a QR code on the welcome page to open the site.)
   
2. Tap the link that appears and open it in your browser.
   
3. If you use the site often, scroll to the bottom of the page and tap Add to home screen — it is directly below the User manual link in the footer.
   • Android (Chrome) — follow the Install app prompt when it appears.
     
   • iPhone (Safari) — follow the short instructions shown after you tap: Share, then Add to Home Screen.
     
4. An icon is added to your home screen; you can open the site with one tap, without the browser address bar (like an app).
   The icon label follows your Language choice (Japanese / English) at the top of the page.
   If you already added the shortcut and want the new label, remove the old icon first, then tap Add to home screen again.

3. About email (please read this)

Messages about sign-up and passwords are sent to the email address you registered.

Please check your spam or junk folder

Emails like the ones below often go to a folder called “Spam,” “Junk,” “Promotions,” or similar—not your normal inbox.

• Email to confirm your registration
  
• Email to confirm a change of email address
  
• Email with a one-time login link
  
• Email to set a new password

If you think an email has not arrived, open your spam or junk folder first.
If you find the message there, mark it as “not spam” so future messages are more likely to reach your inbox.

The site also shows a short reminder to check spam after messages are sent.

4. First-time users: from sign-up to getting started

Step 1 — New registration

1. Tap Register.
   
2. Enter name, email, password, and related fields.
   • Password must be at least 12 characters with upper case, lower case, a digit, and a symbol.
     
3. After submit, you see Check your email.

Step 2 — Verify your email

1. Open the link in the email.
   
2. Also check your spam folder.
   
3. You may then see a waiting for staff approval screen.

Step 3 — Staff approval

• Until staff confirm you are a village resident, you cannot browse member listings or post.
  
• Public service descriptions are still readable.

Step 4 — Start using the site

After approval, log in and use member home to browse and post.

5. Logging in

1. Open Log in.
   
2. Enter your email and password.
   
3. If your account is not fully active yet, you are taken to the status / pending screen.

6. If you forget your password

From the login page

1. Tap Forgot password?
   
2. Enter your registered email and Send link.
   
3. Open the one-time login link (valid for 1 hour, single use).
   
4. After login, set a new password (current password is not required in this case).
   
5. Check spam if the mail does not appear.

Already logged in but you do not know the current password

1. Open Profile.
   
2. Under password, tap Send a link to set a new password.
   
3. Use the email link to choose a new password.

7. How the screen is laid out (menus)

There is also a bottom navigation bar on small screens.

8. Setting up your profile

1. Open Profile.
   
2. Edit name, phone, address / house.
   
3. Changing email sends a verification link to the new address; login email stays the same until you confirm.
   
4. Hide my email from other residents (default on) hides email even after interest; phone may still be shared.
   
5. Optional village map pin for approximate location.
   
6. Tap Save.

Contacts are not a public directory. They become visible between people after interest is expressed.

9. Types of services

We avoid “job offer / hire worker” language. This is neighbour-to-neighbour help and exchange.

10. Browsing and creating listings

Browse

1. From member home or Services, choose a type.
   
2. Open a listing title.
   
3. Read details and the interest button.

Create

1. Open Post.
   
2. Choose service, seek/offer, title, body.
   
3. Choose money mode (free / expenses only / …).
   
4. Optional map pin.
   
5. Submit.

Japanese is primary; English fields may be optional depending on the form.

11. Expressing interest and contacting someone

1. Open a listing you care about.
   
2. Send Interest (optional message).
   
3. Contact details (e.g. phone) may appear between the two of you.
   
4. Agree details by phone or in person—outside the site’s automatic matching.
   
5. Authors can close a listing when done.

Operators are not a party to the arrangement. For serious issues, contact village office / staff.

12. Rides (carpool) link

For volunteer rides, use the FDV Carpool link in the footer or on the welcome page.
Accounts are not shared. You must register on the carpool site separately.

13. When you need help

Part 2 — For staff

A. Staff roles

Ordinary residents only manage their own listings and interests.

B. Handling residents waiting for approval

1. Open the Staff (admin) screen.
   
2. Review the pending list.
   
3. Approve confirmed village residents, or reject if not appropriate.
   
4. After approval, the person can browse and post listings.

C. Staff checklist

• Check pending residents regularly
  
• Remind people to check spam for site emails
  
• Help people who struggle with smartphones
  
• Direct ride questions to the carpool site

Contact and provider

This site is provided by Shimpinomori.NET.
For technical issues or policy questions, contact the village management office or staff.

Version: 1.0 (July 2026)
URL: https://fdv-community.shimpinomori.net

Japanese UI: switch Language to 日本語 at the top of any page.